Terms & Conditions

Of Service

  1. No interest will be charged on the total purchase price of the goods as stated below.
  2. An initial payment of the minimum of 60% is required.
  3. Payment is to be received in full for the total stated below prior to the delivery of the goods.
  4. The lay-by term is to be no longer than three
    months from the date of paying deposit unless otherwise agreed to by both parties.
  5. If I do not pay the total amount due as stated below by the end of the 3 months period from paying the deposit and no prior agreement has been made for an extension – or I cancel this agreement – the funds already paid will be refunded, after a deduction for an administration fee of 10% and other costs. 6.
  6. The expected delivery date to Gaborone is up to 10 weeks from the
    date of payment of the deposit. The expected delivery date to the client will be made within one week of full payment of the balance.
  7. Failure to deliver, the client is entitled to a full refund on
    the deposit made.

High homes currently delivers to any street address in Gaborone. We deliver our orders through our in-house delivery team, and other carefully selected delivery service providers especially for Door-step deliveries. Our standard delivery is Monday too Saturday, between 9.30 am and 4.30 pm.

Enjoy free delivery on all orders above P10,000. For orders under P10,000, you can arrange for your own transportation from the warehouse to your home.

Shipment takes about 6 – 10 weeks from the day the vessel leaves the port. Order processing can take from 2 days to 35 days.

Goods have to be delivered within 7 days of arrival. We will deliver them in To your home and place them in your room of choice. We will also assemble the furniture( if necessary), and remove all packaging materials from your premises.

If your item arrived damaged or your received the incorrect item, we are happy to arrange for a prompt replacement.